Frequently Asked Questions (FAQs)
Q. Where are you based?
A. We are based in the heart of northern areas of Pakistan. Check out our contact page for more.
Q. Is your website complete?
A. Our website is in a constant phase of “work and progress” but all the information available during this period is correct and valid.
Q. Who can take your tours/treks?
A. Our tours/treks are designed for all foreign and local tourists from all parts of the world. All age groups can take our tours and treks. For few of our strenuous treks, you must be physically fit and make inquiries to be sure whether if it suitable for all the members in your group.
Q. Do all tours and treks start and end in Islamabad?
A. Yes and No! All northern-areas bound flights depart/arrive from/in the capital, Islamabad, not to mention international arrivals/departures in/from Islamabad airport. For domestic tourists living in other cities of Pakistan such as Peshawar, Lahore, Karachi and Quetta, we organize transport arrangments to get them to Islamabad and back.
Q. Why are your treks (even tours for some) expensive?
A. We provide the price range for all tours and treks on our website unlike other companies and you will find that we are the most affordable and yet best in town. We have no hidden charges and our treks (even tours) are all inclusive (domestic flights, hotels, meals, camping gear, porters, guides, etc). We believe in providing and linking the best of all facilities available and therefore our prices may seem high to many. However we do design custom trips for individuals/groups with low budgets.
Q. Do you offer group discounts?
A. Yes we have given price ranges for all our treks/tours for this very reason. As the number of people increase in your group, the price of a tour/trek for all individuals in a group decreases.
Q. Do you organize the tours/treks for only the packages you have mentioned?
A. No, our mentioned packages are the ones based on popularity after careful filtering, considering past tourist-reviews and ratings and most tourist-friendly community locations.
Q. Do you help with obtaining Visas and (No Objection Certificate) NOCs and invitation letters for expats/foreign tourists?
A. We will assist you best in reaching Pakistan and making your trip a success.
Q. What if we don’t want to share a room with a stranger?
A. You can have your own room but you will have to pay for the difference.
Q. What modes of payment do you accept?
A. Cash is quickest but you can also deposit the amount in our bank account which we give out once you register. We hope to soon have online payments available to make it easier.
Q. What is your refund policy?
A. If you cancel your participation 30 days before the trip we charge a 15% deduction, 15 days before the trip means a 35% deduction and no refunds are offered if you cancel your participation 7 days or less. These deductions do not include any bank transfer charges.
